Crax IT
Terms
Last updated: 11 June 2026
These terms apply to the website and, unless agreed otherwise in writing, to quotes and services provided by Crax IT BV.
Company details
Crax IT BV · Scheppershofstraat 12, 2800 Mechelen · Belgium · VAT BE 0632.924.802 · info@craxit.be · 0488 11 21 12
Services
Crax IT provides services including custom software development, AI & agentic automation, outsourcing, UX/UI design, DevOps & cloud consultancy, maintenance and support. The exact scope, planning, rates and responsibilities are defined in the quote, agreement or order confirmation.
Quotes and agreements
Quotes are non-binding unless stated otherwise. A collaboration starts only after written acceptance of the quote or order confirmation. Changes in scope, timing or priorities are discussed and may affect price and planning.
Client responsibilities
The client provides the required information, access, feedback and decisions in time. Delays or missing input may affect the agreed planning.
Intellectual property
Unless agreed otherwise in writing, existing methods, tools, know-how, templates and generic components remain the property of Crax IT or the original rights holders. Deliverables developed specifically for the client are transferred according to the agreement and after payment of the amounts due.
Invoicing and payment
Invoices are payable within the term stated on the invoice. Late payment may lead to statutory interest and administrative costs. Any invoice dispute must be made in writing, with reasons, within a reasonable period after receipt.
Liability
Crax IT performs assignments with professional care. Our liability is limited to direct damage demonstrably caused by a fault of Crax IT and, unless mandatory law provides otherwise, to the amount invoiced for the relevant assignment. Indirect damage, consequential damage, loss of profit, data loss or damage caused by external services is excluded to the extent permitted by law.
Support and maintenance
Support, monitoring, updates and maintenance are provided according to the agreement or support formula. Without a maintenance agreement, the client remains responsible for timely updates, hosting, backups and follow-up of operational risks.
Confidentiality
Both parties handle confidential information with care and use it only for the performance of the collaboration.
Applicable law
These terms are governed by Belgian law. Disputes are preferably resolved through consultation. If that is not possible, the competent courts of the Antwerp district, Mechelen division, have jurisdiction, unless mandatory law provides otherwise.
Contact
For questions about these terms, contact us via info@craxit.be.